Pulse SDK Standard license Terms&Conditions
1. Acceptance
These RAXEL Service Terms together with the Privacy Policy and all other additional terms and information that may be provided within the Service (collectively "Terms") govern your use of the RAXEL's services ("Service") that include items as per follows:

Raxel telematics engine that works with smartphone sensors ("PULSE SDK")

Web-interface the Raxel SAAS platform ("RAXEL DATA HUB")

By registering for or using the Service or any portion of it you accept the Terms.

The Terms constitute an agreement between you ("Licensee") and Raxel Telematics Pte.Ltd, UEN 201618696C, Singapore, Suntec Tower 3, #30-01/02, including its parents, subsidiaries, and affiliates (collectively "RAXEL"), defining your and RAXEL's rights and responsibilities with respect to the Service.
2. License
Subject to all terms hereof, RAXEL. hereby grants Licensee (i) a non-exclusive, non-transferable, revocable license to install and use the PULSE SDK in object code solely for the purposes of integrating the PULSE SDK into one Licensee mobile application ("Mobile Application") and to distribute the PULSE SDK as part the Mobile Application and have such Mobile Application used by End Users, and (ii) a non-exclusive, non-transferable, revocable right to access through a web interface the RAXEL DATA HUB that makes available information on End User routine behavior based on device data provided through the PULSE SDK integrated in the Mobile Application installed on mobile devices of the End Users (such information and device data hereinafter jointly the "Data"). "End User" shall mean any person to which Licensee distributes its Mobile Application. A reference to the "PULSE SDK" includes a reference to any part thereof and to any relating documentation.

As part of the Service, RAXEL may provide you with certain software developed by RAXEL or, its licensors ("Software"). Your use of Software may be subject to separate terms and conditions that you must accept before using the Software. If there are no separate terms and conditions applicable to such Software, the following terms apply: RAXEL grants to you a limited, non-exclusive, non-transferable right to install and use the Software on your mobile device. For RAXEL software, applicable open source license terms apply.

The Software maybe subject to export controls under your country regulations and other import or export control regulations. You agree to strictly comply with all applicable import and export regulations and acknowledge that you have the responsibility to obtain licenses to export, re-export, transfer, or import such Software.



You are solely responsible for taking backup copies of the data you store on the Service. If the Service is discontinued or canceled, RAXEL may permanently delete your data. RAXEL has no obligation to return data to you after the Service is discontinued or canceled.

3. Registration
To use a Service you may need to register and create a RAXEL DATA HUB account with username and a password. You may need to provide us with certain personal and other information. HERE may verify your email address before account can be used.

You agree to provide truthful and complete information when you register for the Service and to keep that information updated. You must take due care to protect your username and password against misuse by others and promptly notify RAXEL about any misuse. You, and your parent or legal guardian if you are a minor, are personally responsible for any use of the Service.

4. Copies
Licensee is authorized to duplicate the PULSE SDK for internal test and development purposes and for distribution of the Mobile Application to End Users. Licensee is further allowed to make a reasonable number of copies of the RAXEL SDK for non-productive backup and recovery purposes. Any and all such copies shall in all respects be subject to the terms and conditions of this agreement. Licensee shall not make copies of the PULSE SDK additional to those expressly permitted in this agreement nor copy any documentation accompanying the PULSE SDK other than as strictly needed for its permitted use. Licensee shall not remove or obscure any copyright and/or trademark notices or other proprietary notices in the PULSE SDK. All notices must be duplicated as they appear on the PULSE SDK on all authorized copies.

5. Using the Service
You agree to:

  • Comply with applicable laws, the Terms and good manners;
  • Respect the privacy of others;
  • Not use any other technologies or initiate other activities that may harm the Service, or the interest or property of the Service users.
  • Not to use any automated systems or means to access, acquire, copy or monitor any part of the service.
  • RAXEL may but has no obligation to:
  • Monitor or moderate any Content;
  • Remove any Content from the Service; and
  • Restrict access to any part of the Service at any time in its sole discretion.

6. Restrictions
Licensee may combine the PULSE SDK with its Mobile Application. Except to the extent expressly permitted by law, Licensee shall not otherwise modify, adapt, merge or create derivative works of the PULSE SDK nor electronically transfer into another computer language, translate, reverse engineer or reengineer the PULSE SDK. Licensee will not (i) disclose its RAXEL DATA HUB credentials ("Credentials") to any third party; (ii) disclose the PULSE SDK to any third party other than (x) its service providers that are under obligations in respect of the PULSE SDK no less stringent than those set forth herein, or (y) End Users as an integrated part of the Mobile Application; (iii) attempt to access any systems, programs or data of RAXEL to which no access is granted hereunder or that are not required for your activities in connection with this agreement; or (iv) use any device or software to interfere or attempt to interfere with the proper operation of RAXEL DATA HUB. Licensee will notify RAXEL immediately if it learns of any unauthorized use of its Credentials or unauthorized acquisition of Data. Licensee will not, and will ensure that its End Users shall not decompile, disassemble, analyze or examine the PULSE SDK or otherwise attempt to learn the source code, structure, algorithms or ideas underlying the PULSE SDK (except to the extent allowed by the applicable laws), e.g. for the purpose of reverse engineering, re-engineering or rebuilding an SDK with the same or similar functionalities.
7. Intellectual Property Rights
The PULSE SDK and the RAXEL DATA HUB are protected by applicable Singaporean and foreign laws and treaties, including copyright laws and treaty provisions. RAXEL and its third party licensors retain all title to, and, except as expressly and unambiguously licensed herein, all rights and interest in the PULSE SDK and the Platform and all copies, versions, enhancements and derivative works thereof (other than the Licensee part of the Mobile Application) and all related documentation and materials, the RAXEL trademarks, trade names, icons and logos, and any and all intellectual property throughout the world in the foregoing. Except for the limited license granted herein, nothing herein shall be construed as RAXEL granting to Licensee or an End User any right, title or interest in or to the PULSE SDK or the RAXEL DATA HUB or any patent, trade secret or other intellectual property rights of RAXEL. All copies of the PULSE SDK remain the property of RAXEL. The Data shall be owned by Licensee. RAXEL has the worldwide, non-exclusive, irrevocable, perpetual, royalty-free and fully paid-up right to use these Data in aggregated and anonymized form only for its internal business and marketing purposes, which include building statistical models and profiles.
8. Feedback to RAXEL
By submitting any ideas, feedback and/or proposals ("Feedback") to RAXEL through the Service or other means, you acknowledge and agree that: (1) RAXEL may have similar development ideas to the Feedback; (2) your Feedback does not contain confidential or proprietary information of you or any third party; (3) RAXEL is not under any obligation of confidentiality with respect to the Feedback; (4) RAXEL may freely use, distribute, exploit and further develop and modify Feedback for any purpose; and (5) you are not entitled to any compensation of any kind from RAXEL.
9. Notices
RAXEL may post notices within the Service. RAXEL may also send you notices about products and Services to the email address or telephone number you have provided to us. You are deemed to have received such notices at the latest within seven (7) days from RAXEL sending or posting those. Your continued use of the Services constitutes your receipt of all notices regardless of delivery method.
10. Confidentiality
Each party (the "Recipient") acknowledges that any information supplied by the other party (the "Provider") (including but not limited to the terms of this agreement and the PULSE SDK) is confidential and undertakes to keep secret any such information until it enters the public domain through no fault of Recipient. Recipient shall not without Provider's prior written consent disclose the information to any third party, nor use the same for any purpose other than exercising its rights or performing its obligations under this agreement. Recipient shall take all steps necessary to prevent any of the information becoming known to unauthorized third parties other than its agents, consultants and advisors subject to such agents, consultants and advisors entering into confidentiality agreements no less restrictive than the provisions hereof.
11. Fees
The Service offers subscriptions. You authorize the Service to place a periodical charge during the period of the subscription. The Service may also offer a trial period. If your Order involves a trial period (also known as try-and-buy), you may be charged when the trial period expires, unless you cancel in accordance with the subscription/trial terms.

The prices in the Service may change from time to time. Prices include applicable taxes in effect at the time of your transaction, unless otherwise stated. There may be instances where you incur additional charges from your bank or credit card provider based on currency conversion rates used and/or additional fees assessed. RAXEL assumes no responsibility for the payment of bank or any other third party service fees or charges.

Use of the Service may involve transmission of data through your service provider's network. Prices listed within the Service do not include possible data transmission, text message, voice or other service provision charges by your network service provider.
RAXEL assumes no responsibility for the payment of any charges of your service providers.

Payment of RAXEL's invoices will be made within thirty (30) days of the invoice date by bank transfer in USD free of any deductions. All invoices shall be deemed accepted unless disputed in good faith within thirty (30) days after the invoice date. If an invoice is disputed, Fee shall pay the undisputed portion of the invoice when due.

Any amount due but not paid in full on the due date shall automatically and without prior notice be increased with an interest for late payment of ten percent (10%) per year. This amount will, by way of indemnity, automatically and without prior notice be increased by ten percent (10%) with a minimum of one hundred USD ($100) from the day following the due date of the invoice, in addition to the principal amount and the interest for late payment.

In addition to any other rights under this agreement, RAXEL shall have the right to suspend the use of the RAXEL DATA HUB and connectivity of the PULSE SDK in case of late payment. Fee will fully reimburse RAXEL the costs of notice, collection and recovery (including attorney's fees and expenses) made in connection with any unpaid invoice. RAXEL may increase the fees on an annual basis by giving thirty (30) days prior written notice to Licensee, provided that the annual percentage increase in the fees shall not exceed the aggregate percentage increase of the 10% per year
12. Cancellations and Refunds
You agree to the electronic delivery of Service being initiated concurrently with the receiving of the first data set from RAXEL PULSE under your Company ID. You will not be able to cancel your Service once it has been initiated. The nature of the Service is such that it cannot be returned.

In the event that after your Order you discover and promptly inform RAXEL within 48 hours that service you have ordered is faulty; (b) the Service delivers to you does not match the description of the Service you ordered via RAXEL or its parents, subsidiaries, affiliates or partners

Please note that HERE may not be able to process your customer support request if you are unable to provide your Company ID, which is provided to you by RAXEL following your account registration.
13. Termination
This agreement enters into force on the Commencement Date and shall terminate on its one-year anniversary ("Initial Term"). This agreement shall automatically renew for successive one-year periods (each, a "Renewal Term") unless one party notifies the other in writing at least sixty (60) days prior to the end of the Initial Term or any Renewal Term that it does not wish to renew this agreement . This agreement and the rights granted to Licensee shall terminate on receipt of termination notice if Licensee fails to comply with any of the terms and conditions of this agreement (including non-payment within the time period specified in Section 4). Either party may terminate this agreement upon written notice in the event that the other party files a petition in bankruptcy or proceedings in bankruptcy are instituted against it, or any court assumes jurisdiction of such party and its assets pursuant to proceedings under any bankruptcy or reorganization act, or a receiver is appointed of that party's assets or that party makes an assignment for the benefit of its creditors. Upon termination, all licenses granted herein shall terminate, RAXEL may erase all Data, and Licensee shall immediately destroy all copies of the PULSE SDK (including any documentation relating thereto) in its possession. Such termination shall be without prejudice to any other rights or remedies of RAXEL under this agreement or applicable law. Termination shall not relieve Licensee of its obligations which by their nature are intended to survive termination.
14. Availability and Technical Requirements
The availability of Service may vary and is subject to RAXEL's sole discretion. RAXEL expressly disclaims any representation or warranty that any particular Service will be available. The Service may not be available in all countries and may be provided only in accordance with country regulations The Service, operations and some features may also be dependent on the network, compatibility of the devices used.

To use the Service, you may need to use the latest version of PULSE SDK

RAXEL may, in its sole discretion, change, correct or discontinue the Service in whole or in part. The Service may not be available during maintenance breaks and other times. If RAXEL considers a Software update to be important or critical you may not continue using the previous version of the Software. RAXEL may prevent your use of the previous version of the Software or Service until you install the update.
15. Personal Data
The Privacy Policy and any additional privacy information made available to you govern the use of your personal data.
16. Indemnification
You agree to defend and indemnify RAXEL from and against all third party claims and all liabilities, assessments, losses, costs or damages resulting from or arising out of (i) any lost data or other indirect or consequential damages of any character, including, without limitation, damages for loss of profits, loss of goodwill, work stoppage, device failure or malfunction, or any and all other commercial damages or losses, (ii) the cost of procuring substitute products, services or technology, (iii) any use or loss of Data by Licensee or by any third party who has obtained such Data (directly or indirectly) from Licensee, or (iv) any amounts in excess of the License Fees paid to RAXEL under this agreement during the six (6) months preceding the date the cause of action arose. Licensee assumes total responsibility and risk for its use of the PULSE SDK and the Data and distribution of the Mobile Application. Licensee shall indemnify, defend and hold RAXEL harmless from and against all claims, suits, proceedings, awards, judgments, penalties, fines, damages, losses, liabilities, costs and expenses resulting from any and all third party (including End Users and public authorities) claims against RAXEL relating to any breach of this agreement by Licensee or the End Users or any use of the Data (or loss of Data) by Licensee or by any third party who has obtained such Data (directly or indirectly) from Licensee. As used in this section, "RAXEL" includes its employees, directors, officers, agents, representatives, subcontractors, service providers and suppliers. Claims for damages must be made by Licensee within six months of the incident to which they relate or be forever barred.
17. Miscellaneous
17.1 Choice of Law
The Terms are governed by the laws of Singapore
17.2 Validity
The Terms neither exclude nor limit any of your mandatory rights in your country of residence that cannot by law be waived. If a provision of the Terms is found to be invalid, the remaining provisions will not be affected and the invalid provision will be replaced with a valid provision that comes closest to the result and purpose of the Terms. In the event one or more provisions of these Terms are not relevant to your use of the Service, it shall not impact the validity or enforceability of any other provision of the Terms or the Terms as a whole. If there is any conflict between these RAXEL Service Terms and the Privacy Policy, the provisions of these RAXEL Service Terms prevail. The provisions of the Terms that are intended to survive termination of your registration remain valid after termination.
17.3 Changes in Terms
RAXEL may modify the Terms at any time without prior notice. If the Terms are changed in a material, adverse way, RAXEL will provide a separate notice advising of the change.

You are responsible for regularly reviewing the Terms. Your continued use of the Service constitutes your consent to any changes and modification.
18. Assignment
RAXEL may assign its rights and obligations under these Terms to its corporate parent, its subsidiaries, or to any company under common control with RAXEL. Additionally, RAXEL may assign its rights and obligations under these Terms to a third party in connection with a merger, acquisition, sale of assets, by operation of law or otherwise.